Shipping & Delivery Policy

1 Delivery of Digital Services

2 Service Delivery Timelines

Estimated delivery timelines for each service category:

• Starter Website (up to 5 pages): 7–14 business days
• Consultancy Prep Package: Initial setup within 3–5 business days; full delivery over 30 days
• Enterprise Solution: As defined in the Statement of Work (typically 30–90 days)
• Consulting Sessions: Scheduled within 2 business days of payment confirmation
• Digital Reports/Audits: 3–7 business days

All timelines begin from the date of payment confirmation AND receipt of all required information/assets from the client. Delays caused by the client providing incomplete information will extend timelines accordingly.

3 Delivery Confirmation

Upon delivery of any major milestone or final product, we will send you a delivery confirmation email with:

• Access credentials or links to the deliverable
• A brief walkthrough/handover document
• A feedback/approval request (you have 5 business days to review and raise issues)

If no feedback is received within 5 business days of delivery, the milestone is considered accepted.

4 Delays & Force Majeure

While we strive to meet all delivery timelines, delays may occur due to:

• Late provision of required content, assets, or approvals by the client
• Third-party dependencies (hosting providers, payment gateways, app stores)
• Force majeure events (natural disasters, internet outages, government actions)

We will communicate any expected delays promptly and provide a revised delivery schedule. Force majeure situations will not entitle either party to claim damages.

5 Physical Document Delivery (if applicable)

In rare cases where physical contracts or documents need to be signed and delivered:

• Courier charges will be communicated and agreed upon separately
• Estimated delivery: 3–7 business days within India
• International courier: 7–14 business days
• We primarily use digital signature solutions (DocuSign/DigiSign) to avoid physical shipping